ICLA Information Management Technical Officer


All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships. 

  1. Role and responsibilities 

The Information Management Technical Officer will act as the data focal point within the NRC Information, Counselling & Legal Assistance (ICLA) Programme.  The main role and responsibilities of this position will be to support the ICLA Programme staff with data collection, storing, and reporting.  

Generic Responsibilities  

  1. Ensure compliance with NRC policies, guidelines and standards. 
  1. Ensure compliance with ICLA strategy, tools, handbooks, guidelines and standards. 
  1. Provide specific technical support and capacity building towards project staff in implementing and maintaining ICLA database and related procedures. 
  1. Assess, promote and document ideas for technical improvement and further program development options. 
  1. Monitor and document the implementation of project activities done by implementing partners and/or contractors. 
  1. Conduct quality control and provide technical support to implementing partners and/or contactors.  
  1. Ensure that projects target beneficiaries most in need and explore and asses new and better ways to assist. 
  1. Ensure that NRC’s related activities are implemented within NRC’s Protection mainstreaming guidelines and report any breaches/concerns to the line manager and/or focal point for proper action. 
  1. Ensure that all protection related detected cases are referred to the concerned referral focal point and to the related Protection Coordinator. 

Specific responsibilities  

  • Support and contribute to the development of ICLA database, case management system and other ICLA data capturing processes and tools; maintenance of those when developed. 
  • Provide daily support to the partners and NRC staff on ICLA data capturing, analysis and use. 
  • Provide quantitative analysis of ICLA information and data. 
  • Ensure security of data collected by the partners and NRC staff in the course of implementation of ICLA activities.  
  • In coordination with the NRC M&E (Monitoring and Evaluation) team, facilitate use of M&E systems in ICLA projects. 
  • Prepare progress reports, including project reports, log frames, Indicator Tracking Tool (ITT) and the Global Outcome and Output Reporting System (GORS). 
  • Facilitate the digital components in free legal aid. 
  • Assist with administrative/logistics/finance tasks whenever required. 
  • Undertake any other reasonable task assigned by management. 

Critical interfaces 

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are: 

  • Area Programme Manager  
  • ICLA Programme Development Manager  
  • ICLA National Team members  
  • NRC support unit staff (e.g. administration, finances, logistics) 
  • UN agencies, INGOs, local NGOs, civil society, governmental bodies 
  1. Competencies  

Generic professional competencies for this position:  

  • Bachelor’s degree in computer science or related subjects. 
  • Minimum 2-3 year of relevant work experience. 
  • Experience in working in similar roles in humanitarian/development context is an advantage. 
  • Documented results related to the position’s responsibilities. 
  • Fluency in English, both written and oral. 

Context/specific skills, knowledge and experience: 

  • Experience in information technology and/or social science or another related field. 
  • Experience with various data entries, systematization and analyses. 
  • Excellent computer skills and knowledge of data collection tools (KoBo Toolbox, Google Form, etc.) . 
  • Fluency in Romanian and Russian language 

Behavioural competencies 

  • Planning and delivering results 
  • Working with people  
  • Communicating with impact and respect 
  • Handling insecure environments. 

Salary: 29751 lei brut

Kindly note that empty or incomplete applications as well as CVs received via email will not be considered official and will not be processed.

ICLA Information Management Technical Officer Moldova Chisinau - NRC NORCAP Careers Careers (oraclecloud.com)

Deadline: 10-Feb-2023