MHPSS Assistant (Mental Health and Psychosocial Support), IOM Moldova


Open to Internal and External Candidates

Position Title: MHPSS Assistant (Mental Health and Psychosocial Support)

Duty Station: Chisinau, Moldova

Classification: General Service Staff

Type of Appointment: Special Short-Term Ungraded

Duration: Six months with possibility of extension

All Inclusive Salary: 17000 MDL per month

Estimated Start Date: As soon as possible

Closing Date: 12 May 2022

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.


Following the launch of military operations across Ukrainian territory on 24 February 2022, substantive flows and displacements across Ukraine and toward neighboring countries have been reported countries in the following days. While air travel has been suspended in Ukraine and Moldova, Ukraine shares land border with four European Union (EU) Member States: Poland, Romania, Hungary and Slovakia. Other non-EU countries (3) which share their border with Ukraine include the Republic of Moldova, the Russian Federation and Belarus. Large in and outflows to and through Moldova of Ukrainian and Third Country nationals created the need to set up a monitoring system and analyze the trends and patterns of mobility.

Under the direct supervision of the Project Coordinator and Migration Health Officer the Programme Administrative Assistant will be responsible for:

Core Functions / Responsibilities:

  1. Provide day-to-day administrative and logistical support to Migration Health Program staff during program implementation.
  2. Assisting in the organization of the Mental Health and Psychosocial Support (MHPSS) activities within refugee placement centers across the country and border crossing points.
  3. Assisting in the organization of the Psychological First Aid training with border front-line staff as well as the organization of other events related to MHPSS and Migration Health in Moldova.
  4. Assisting in the organization of community-based socio-relational activities.
  5. Arrange appointments for refugees for specialized health services and consultations.
  6. Provide support in the development and implementation of the psychological hotline.
  7. Prepare purchase requisitions and payment requests to ensure timely implementation of program activities.
  8. Assist in drafting contracts for consultants, trainers, and other related actors within the Migration Health Program activities in coordination with relevant staff.
  9. Verify data received by implementing partners and program staff.
  10. Respect IOM’s Data Protection Principles.
  11. Perform other duties as they might be assigned.

Required Qualifications and Experience


  • Bachelor’s degree in Social Science, Psychology or related field with three years of relevant professional experience;


  • High School diploma with five years of relevant experience. 


  • Experience in information management, preferably in migration and conflict situations
  • Minimum one year of experience in data collection in the field
  • Experience with International Organizations, INGO is an advantage
  • Knowledge of border management settings appreciated


  • Ability to work with flexibility and integrity.
  • Ability to work independently, with excellent organizational and multi-tasking skills.
  • Ability to work in challenging settings, under pressure while respecting tight deadlines.
  • Capacity to learn and gain new competencies, while accepting/giving constructive criticism.
  • Ability to organize an information flow.
  • Knowledge of Microsoft Office, Outlook.
  • Familiarity with mobile data collection technologies and GPS is an advantage.


Fluency in English, Romanian and Russian is required. Knowledge of Ukrainian, is an advantage.

Required Competencies

The successful candidate is expected to demonstrate the following values and competencies:

Values - all IOM staff members must abide by and demonstrate these three values:

  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators (Level 1)

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.


Any offer made to the candidate in relation to this special vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, security clearances and a valid COVID certification.

A prerequisite for taking up the position is legal residency in the country of the duty station and work permit, as applicable.

How to apply:

Interested applicants are invited to send the CV and cover letter in English to: cc:   

Please, indicate the position you are applying for and reference code in the subject line of your message.

Closing date for applications is 12 May 2022, however interested candidates are strongly encouraged to apply sooner.

In order for an application to be considered valid, IOM only accepts the applications duly completed.

Only shortlisted candidates will be contacted.

Posting period:

From 05.05.2022 to 12.05.2022

Articol adaugat de: Tatiana Profir