Caritas Moldova is hiring Senior Field Officer

Job Title: Senior Field Officer                                                    

Reports to: Project Manager of Transitional Accommodations for Vulnerable Refugees from Ukraine Project

To Apply: Please send your CV and Cover Letter to secretariat@caritas.md by January 11, 2024.

About Caritas Moldova 

Caritas Internationalis is a confederation of 165 Catholic relief, development, and social service organizations working to build a better world, especially for the poor and oppressed, in over 200 countries and territories.  Caritas works without regard to creed, race, gender, or ethnicity, and is one of the world’s largest humanitarian networks.

Founded in 1995, Caritas Moldova is part of Caritas Internationalis and aims to carry out the charitable and social action of the Church - reaching out to the poor, vulnerable, and excluded, regardless of race or religion, to build a world based on justice and fraternal love. 

Job Background and Summary: 

In the context of the war in Ukraine, over 112,000 refugees from Ukraine have been registered in Moldova. Caritas Moldova is responding to the refugee crisis, working to serve conflict-affected refugees from Ukraine in Moldova. 

As the Senior Field Officer, you will work with Field Officers within program assistance activities to support conflict-affected Ukrainian refugees in Moldova.

Roles and Key Responsibilities:

• Support distribution of tasks among Field Officers. 
• Support the programming activities at the field level, including beneficiary identification and verification; cash, voucher, and in-kind distributions; and post-distribution interviews contributing to ensuring quality implementation.
• Support the monitoring of project activities at the field level, per the MEAL plan through collection of data.
• Contribute to accountability mechanisms for project participants and local stakeholders.
• Lead needs assessment and monitoring of project activities as appropriate.
• Support community mobilization efforts through communication and information sharing with project beneficiaries at the community level.
• Support local communities to identify refugees and other beneficiaries who may be eligible and/or need assistance.
• In coordination with the project team support capacity building events for community.
• Support or lead trainings and workshops for stakeholders and other mobilized community members.
• Lead community awareness sessions about project activities providing emergency assistance to refugees.
• Support other project activities as needed.

Additionally, the Senior Field Officer has key Safeguarding Duties:

- Act by the Code of Ethics and Conduct, comply with the Safeguarding Policy at all times (in professional and personal life) and seek clarification if anything is unclear.

- Assumes responsibility for fully understanding the protection policy and its implications.

- Performs duties in a manner that does not harm children, vulnerable adults, or other employees/volunteers, and does not expose them to additional risks of abuse or exploitation.

- Promotes a respectful and trustworthy office and field environment with beneficiaries and community members.

- Report any Safeguarding issues according to Caritas Moldova procedures.

- Ensures that the Safeguarding Policy, Code of Ethics, and Conduct are communicated and understood by beneficiaries and relevant members of the community (through continuous, age-appropriate, contextualized, verbal, and/or written information, shared in the local language).

- Ensure that beneficiaries understand the expected behavior of staff and know how to safely report any concerns.

- Ensures that feedback from beneficiaries is properly managed and treated.

- Treat anyone who reports a Safeguarding concern or issue with respect and dignity and express concern for their general safety and well-being.

Basic Qualifications

• University degree
• One year of work experience in project support. Experience in the field of social services and/or experience working for an NGO would be a plus.
• Additional experience may substitute for some education.

Required Languages – Written and spoken proficiency in Romanian and Russian,  English would be an advantage.

Travel – Must be willing and able to travel within Moldova, including to border areas, up to 70%.

Knowledge, Skills, and Abilities 

• Knowledge and observance of moral and ethical norms, as well as professional ethics
• Ability to write clearly and coherently
• Ability to communicate with empathy and compassion
• Observation and active listening skills and strong verbal commutation skills
• Good interpersonal skills and the ability to interact effectively with diverse groups
• Proactive, results-oriented, and service-oriented
• Computer skills (Word, Excel, PowerPoint, etc.)

Key Working Relationships: 

Internal: Project Manager, Director of Caritas Moldova, procurement and administrative staff, other Caritas Moldova staff 

External: Catholic Relief Services (CRS) staff, Catholic Parishes, community members, collective center employees, and other NGO and faith-based actors.

Caritas Moldova is committed to the protection of children, vulnerable adults, and employees against any form of abuse and exploitation.

Caritas Moldova welcomes as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. 

Disclaimer:  This job description is not an exhaustive list of the skills, effort, duties, and responsibilities associated with the position. 

Caritas Moldova’s recruitment procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.