CRS Moldova is hiring Senior Project Officer Data Management

Position Title: Senior Project Officer, Data Management

Department: Programming

Reports To: Program Manager

Location: Chisinau, Moldova 

Interested candidates are welcome to apply by sending their CV and Cover Letter in English with email to crsapplicationsmd@crs.org, mentioning in the subject line the title of the position “Senior Project Officer, Data Management”. 

About CRS

Catholic Relief Services (CRS) carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need. 

Job Summary

As the Russian invasion expands in Ukraine, the United Nations (UN) estimates that more than four million Ukrainians will be forced to flee the country if there is no cessation of the invasion. Already an estimated 84,000 refugees have crossed into Moldova, with about half moving on to other countries in the EU and the other half settling in Moldova. CRS is responding to the refugee crisis, working to serve conflict-affected Ukrainians in Moldova. 

As a Senior Project Officer for the Data Management of Cash Assistance Program, you will lead data management processes for a large project supporting eligible asylum seekers and refugees in Moldova and provide advice to staff and implementing partner(s) advancing Catholic Relief Services’ (CRS) work serving the poor and vulnerable. You will implement efficient ways to organize, store and analyze data with attention to security and confidentiality. In this position you will need to be able to lead on the visualization of comprehensive systems needed for data collection, storage, transferring, analyzing and reconciling and to coordinate MEAL related activities and provide MEAL technical guidance and advice to staff and implementing partner. 

Roles and Key Responsibilities

  • Organize and lead the implementation of all assigned project activities as outlined in the detailed implementation plan in line with CRS program quality principles and standards, donor requirements, and good practices.
  • Coordinate and oversee data management systems with all local project stakeholders and serve as the liaison between them and the cash project team to mobilize local actors and promote project activities and impact.
  • Oversee the day-to-day management of the databases for effective management of beneficiary and financial transaction information: manage database’s set up; verify data coherence; and analysis of different types of data (e.g. beneficiary information, spending, etc.)
  • Design and manage data management system that will contain confidential information on beneficiary demographics and eligibility for monthly cash support
  • Develop relevant data visualizations, including real-time reporting and trends analysis, for project stakeholders

MEAL responsibilities:

  • Lead the launch and implementation of the project’s feedback and response mechanism (FRM). Support actively seeking and responding to feedback from all members of targeted communities and other stakeholders as defined by the FRM.
  • Consolidate data for monthly donor reporting; perform data consistency checks for donor reporting and coordinate with partner staff for any discrepancies identified.
  • Implement monitoring activities and processes according to the project’s detailed implementation plan and MEAL system. Ensure the quality of monitoring data through annual data quality assessments.
  • Support and coordinate key sector related evaluations and other learning initiatives, including reflections on Theory of Change and identification and documentation of lessons learned for future projects through After-Action Reviews, Midterm Reviews and Final Evaluations) 

Staff Supervision and Capacity Building

  • Supervise the Data Management team and perform ad-hoc inspections of various MEAL processes and resources at project sites to ensure timely project activities implementation and adherence to established process standards and procedures.
  • Support and coordinate capacity building and technical support for staff to ensure assigned project activities are implemented per project guidelines and standards. 

Typical Background, Experience & Requirements

Education and Experience

  • Bachelor’s degree required. Degree in Information Technologies, statistics, database development/ data management or another related fields a plus. Additional education may substitute for some experience.
  • Experience managing large databases.
  • Minimum of 2-3 years of work experience in project support, ideally in the data management for humanitarian response or refugee integration and for an NGO.
  • Experience working with partners, participatory action planning and community engagement.
  • Staff supervision is a plus.
  • Experience monitoring projects and collecting relevant data.
  • Proficient in MS Windows and MS Office packages (Excel, Word, PowerPoint).
  • Experience utilizing ICT4D platforms and solutions. 

Personal skills

  • Analysis and problem-solving skills with ability to make sound judgment.
  • Good relationship management skills and the ability to work closely with local partners.
  • Proactive, results-oriented, and service-oriented.
  • Attention to details, accuracy, and timeliness in executing assigned responsibilities.
  • Ability to contribute to written reports. 

Required Languages – Written and spoken fluency at least in Romanian and Russian. English language will be considered as an asset

Travel – 10% of time 

Key Working Relationships:

Supervisory:  Data Management team (2 staff)

Internal: Programming Teams, MEAL Manager

External: UNHCRCaritas Moldova, Diakonia, other Stakeholders 

Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Integrity
  • Continuous Improvement & Innovation
  • Builds Relationships
  • Develops Talent
  • Strategic Mindset
  • Accountability & Stewardship 

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. 

CRS is an Equal Opportunity Employer; CRS is always looking for qualified, diverse and compelling candidates to join our agency and support our great work. 

By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding-related topics.