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UNDP Moldova: Project Officer/Communication, outreach and marketing - Green Cities Project
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Background
The Green Cities project (GCP) is funded by the Global Environment Facility (GEF) with 2,719,726 USD, with an implementation period of five years (2017-2022) and the objective of the project is to catalyse investments in low carbon green urban development based on integrated urban planning approach, by encouraging innovation, participatory planning and partnerships between a variety of public and private sector entities.
The strategy of the project is to create, launch and support a new institutional mechanism called “Green City Lab” (GCL) as a vehicle for encouraging and supporting new innovative measures and approaches in addressing the urban development challenges and barriers.
The project therefore will support the design, launching, and establishment of the Green City Lab to become the leading knowledge management and networking platform, clearing house, an facilitator of financing various green urban development projects, and a source of innovations and expertise to catalyse sustainable low carbon green city development in Moldova with a mission to transform Chisinau and other cities/towns in Moldova into modern green and smart European cities with improved quality of life for their citizens, while also demonstrating opportunities for sustainable economic growth.
The Green City Lab will be set up during the first two years of the project however it is expected to transition to an independent self-sustaining entity, operating on a commercial basis, that does not rely on technical assistance funding alone, so that by the end of the project it can continue to operate and grow.
To achieve this status, the Green City Lab will need to forge new partnerships and alliances and generate revenues and carbon savings from other sources, beyond this project. The direct global environment benefits of the project are expected to reach at least 200,000 tons of CO2eq, resulting from the concrete pilot/demonstration projects in the building energy efficiency, transport and waste sectors. These are complemented by project’s indirect GHG emission reduction impact at the estimated amount of 2.4 million tons of CO2eq by scaling up, replicating and mainstreaming the project results and activities, including those of the Green City Lab.
In this respect, close co-operation with the key stakeholders of the project, including Chisinau municipality, relevant ministries such as the Ministry of Environment, the Ministry of Economy, the Ministry of Regional Development and Construction and the entities hosted by them, the State Chancellery and other related projects and initiatives such as the UNDP Social Innovation Hub project and the E-Government Center is sought from the very beginning. In addition, the GCL will seek to form strong partnerships with banks and with international financing institutions such as the EBRD, the World Bank, and the EIB.
The project’s objective will be achieved through three key outcomes as follows:
Outcome 1: Fully operational and sustainable Green City Lab recognized by the key stakeholders as the leading innovation, knowledge management and networking platform and a source of expertise for catalyzing sustainable low carbon green city development in Moldova with secured funding to continue its operation after the UNDP/GEF project closure.
Outcome 2: Successfully completed pilot/demonstration projects facilitated by the GCL (described in details in the project document) with related monitoring, reporting and verification of the results in the areas of:
integrated and participatory urban land use and mobility planning;
residential building energy efficiency and renewable energy use;
low carbon mobility; and iv) resource efficient waste management.
Outcome 3: Knowledge management and M&E to facilitate learning, scaling up and replication of project results.
Beside the standard UNDP M&E procedures and requirements, this component encompasses monitored and evaluated overall results of the project and lessons learnt with compiled KM materials, recommendations for the removal of the identified complementary barriers, including institutional and regulatory improvements, and related public outreach and TA to scale up, replicate and mainstream the project results.
Under the overall guidance and supervision of UNDP Green City Project Manager, the Communication outreach and marketing Officer contributes to the effective and efficient implementation of GCP and GCL objectives. The incumbent applies and promotes the principles of results-based management (RBM), as well as a client-oriented approach consistent with UNDP rules and regulations.
The Project Officer/Communication outreach and marketing works in close collaboration with GCP and GCL teams, as well as other project teams in the Country Office (CO) for effective achievement of results, anticipating and resolving complex programme/project-related issues and information delivery. The Project Officer will coordinate a team of short-term experts and contractors.
The incumbent is expected to exercise full compliance with UNDP programming, financial, procurement and administrative rules, regulations, policies and strategies, as well as implementation of the effective internal control systems.
Duties and Responsibilities
The Project Officer/Communication outreach and marketing will be responsible for managing the successful implementation of communication, outreach and marketing activities of the GCP and GCL.
The incumbent will ensure the provision of development services and products (commensurate with the scope of the projects) of the highest quality and standards to national counterparts and clients.
More specifically, the Officer will perform the following functions:
Be responsible for the development and implementation of the Project annual work plan related communication, outreach and marketing activities (Projects communication plans), according to indicators, for achieving planned results, as well as for the overall management of the Project in accordance to prevailing UNDP rules, regulations and procedures; Identify appropriate suppliers for the provision of goods and services for activities under the communication plan; Write TORs for short-term experts and service providers to be hired to deliver Communication and Visibility services, coordinate and evaluate their work;
Assume full responsibility for and manage effectively and efficiently all GCL communication, outreach and marketing activities and resources (human, financial, physical/material assets, etc) in order to meet expected results;
Contribute to development and implementation of communication and marketing strategies and plans for the GCL; Conduct market research to identify opportunities for promotion and growth of the GCL portfolio. Conduct market research to determine present and future market requirements;
Coordinate and clear all communications, outreach and marketing -related activities; Develop and distribute press-releases, success stories, blog posts, photo essays, newsletters related to GCP and GCL activities; Coordinate development of a wide range of promotional materials: visual, audio and video, edit photos, take stock of all photos of the projects and maintain database of GCL subscribers;
Develop GCP and GCL’s online community, by engaging with stakeholders via social media and other channels; Manage GCP and GCL’s social media accounts: Facebook, Twitter, Medium, SlideShare, Flickr, YouTube and websites: to ensure consistency of both language versions based on corporate requirements and maintain the content up to date;
Provide analytical, and administrative support in the delivery of events, workshops and seminars; Maintain the evidence of workshops and seminars delivered in support of GCL’s concepts, Government counterparts and UNDP colleagues;
Support UNDP E&E cluster lead in mainstreaming innovation and green economy into UNDP programming;
Ensure compliance with all corporate rules and regulations of UNDP and GEF in the field of communication and visibility promotion and reporting;
Respond to queries from the Government, UNDP and GEF with respect to communication and visibility aspects of the project;
Coordinate and clear all communications-related activities with UNDP Moldova CO Communications Analyst;
Contribute to UNDP Moldova social media and web presence;
Elaborate, implement and continuously monitor a communication and visibility plan in promotion of the visibility of project results including appropriate feedback mechanisms, impact and monitoring tools;
Other tasks and responsibilities as requested by the Project manager.
Competencies
Required skills and competencies:
Demonstrates commitment to UNDP’s mission, vision and values.
Exerts strict adherence to corporate rules, regulations and procedures. Familiarity with the internal control framework and results-based management tools is a must.
Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.
Desired additional skills and competencies:
Knowledge Management and Learning
Shares knowledge and experience;
Focuses on tasks/activities which have a strategic impact on programme and capacity development activities and implement them on request time and date;
Promotes a supportive environment to enhance partnerships, leverages resources and build support for UNDP’s/ GCL’s strategic initiatives;
Actively works towards continuing personal learning, acts on learning plan and applies newly acquired skills;
Strong research and networking skills;
Intellectual curiosity;
Job Knowledge
Understands more advanced aspects of primary area of specialization as well as the fundamental concepts of related disciplines;
Aware of the latest trends in digital marketing (soft, social networks, non-traditional tools, etc.);
Good understanding of market research techniques, statistical and data analysis methods;
Solid knowledge of marketing techniques and principles;
Excellent writing skills and good presentation skills;
Adaptation and application of knowledge/innovation in different context;
Excellent communication skills and good coordination skills;
Continues to seek new and improved methods and systems for accomplishing the work of the unit;
Keeps abreast of new developments in area of professional discipline and job knowledge and seeks to develop him/herself professionally;
Interested in social entrepreneurship, ideas and innovation;
Creative flair and originality;
Knows how to work with online tools such as: mailchimp, basecamp, canva, piktochart, photoshop the basics;
Active in groups, forums, etc.;
Basic knowledge of photography/live video streaming/video making;
Development and Operational Effectiveness
Ability to perform a variety of specialized tasks related to Results-Based Management, including planning and implementation of Programme, managing data, reporting;
Ability to obtain, evaluate and interpret factual data and to prepare accurate and complete reports and other documents;
Ability to write and communicate orally with accuracy and professionalism, as well as sensitively across different constituencies;
Capacity to implement the strategic vision and programmatic goals as laid down in the Project Document;
Ability to engage with various partners and stakeholders at different levels, to establish and maintain contacts with senior-level officials of the host government and represent UNDP in national and regional fora;
Proven performance in organizing and coordinating major initiatives, events or challenging inter-organizational activities;
Adapts flexibly to changing situations, overcomes obstacles and recovers quickly from set-backs;
Self-Management
Focuses on result for the client and responds positively to feedback;
Ability to achieve results and meet strict deadlines in an effective manner, maintaining a high-quality standard throughout;
Consistently approaches work with energy and a positive, constructive and collaborative attitude;
Tolerates conditions of stress, uncertainty or ambiguity and continues to maintain a positive outlook and to work productively;
Ability to show initiative and work independently;
Demonstrated organizational and planning skills;
Critical thinking and self-motivation;
Fast learner and encourage the learning of others;
Informed and transparent decision making.
Required Skills and Experience
Min. academic education:
Master’s degree or equivalent (University Degree with 5 years of studies) or in communications, social studies or other related discipline.
Min. years of relevant work experience:
At least five (5) years of professional experience at national or international level in the development programmes, communication, civic or private engagement, marketing or digital communications;
Experience in the design and delivery of lectures, workshops or seminars is an advantage;
Experience in working with the public sector (Government and local public institutions), private sector, academia and NGOs is a strong asset;
Records of writing reports, researches, articles and/or blogs;
Experience in the usage of computers, office software packages (MS Word, Excel, etc), as well as multimedia tools.
Required language(s) (at working level):
Fluency in both oral and written Romanian and English is required.
Working knowledge of one or more additional languages relevant for Moldova, including Russian, Bulgarian, Gagauzian, Romani, Ukrainian or sign language would be an asset.
Disclaimer
Important applicant information
All posts in the N-PSA categories are subject to local recruitment.
This is a local position, therefore only citizens of the Republic of Moldova or others legally authorized to work in the country are eligible to apply.
UNDP is an employer committed to gender equity and to providing equal opportunities to both male and female.
UNDP is committed to workforce diversity. Women, persons with disabilities, Roma and other ethnic or religious minorities, persons living with HIV, as well as refugees and other non-citizens legally entitled to work in the Republic of Moldova, are particularly encouraged to apply.
Please note that only applicants who are short-listed will be contacted.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience, and educational requirements.
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Online applications can be submitted by registered users only. Self-registration link is available at the next page and requires candidates to provide a valid email address.
Please note that the person selected for this position will be offered a contract with UNDP under National Personnel Services Agreement (N-PSA) modality. The UNDP Service Contract (SC) modality is phasing out over the coming year. More information about the N-PSA is available here https://bit.ly/341OFXC
Deadline: 31 August 2021
To apply please address the link: https://bit.ly/37R8wuI
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