Application deadline extended: Intersos is hiring Human Resources Manager (national position)

Position: Human Resources Manager
Duty Station: Chisinau

Short-term contract:

Starting date 01.01.2025 till 31.03.2025

Full-time (40 h/week)

Salary level: Manager level, based on internal Salary Grid.

Deadline date for application: 25.11.2024 - 16.00PM.

INTERSOS is a humanitarian organization working on the protection of Ukrainian refugees in Chisinau and other regions around the country.

All INTERSOS employees are expected to perform their roles and responsibilities according to the INTERSOS charter of values, code of ethics, PSEA and Child Protection policies.

Tasks:

Strategy 

• Lead the designing and implementation of the HR strategy to meet mission’s programmatic needs and support the designing of the country strategy plan and HR Forecast and Budgeting
• In coordination with the relevant departments, lead the designing of the Mission structure, organigram and management lines, in accordance with Intersos standard organigram
• Is accountable for developing and updating HR policies, processes and systems to support the achievement of the mission’s goals and to ensure the missions with the capacities and competencies needed, in the short, mid and long term (recruitment, remuneration, management and learning development plans)
• Ensure standard HR processes throughout the country offices and lead the development of HR procedures 
• Guarantee support to the line managers and staffs for any change of local legal requirements and regulations
• Contribute to the development of the budget for project proposals to ensure consistency and finance compliance
• Liaise with INGOs, local stakeholders for HR dossiers

HR policies, procedures and reporting

• Formulate, maintain and update human resource management policies for the mission and ensure that standard HR processes are implemented across country offices 
• Is responsible for the design, update and implementation of the salary grid in line with the standard Function Grid. Update it on regular basis with the support of the Regional HR Coordinator
• Lead the HR team to ensure the implementation of a regular on-boarding process for National Staffs (personnel documents, archive, induction, orientation, etc.) 
• Ensure that all contracts (i.e. employment, service, secondment and consultancies) adequately comply with INTERSOS policies, national laws and donors’ requirements
• Guarantee that personnel archive is kept in order and updated 
• Reports on HR indicators to Country management team and managers in order to feed decision-making, planning and fine-tuning of mission’s and projects’ strategies
• Accountable to provide the auditor’s requests for HR dossiers for National Staff.  

Recruitment

• Is accountable to ensure a punctual, smooth and regular recruitment process, according to the Recruitment Policy and local Labour Law
• Supervise the HR team to ensure the identification of best local recruitment channels according to the needs, access and objectives of the mission and define the recruitment strategy based on the analysis of the local labor market with the objective of recruiting professionals and people with potentials to develop within the mission
• Ensure a good knowledge of the labor market (profiles available, qualifications, peculiarities of the context, etc.)

Management of National Staffs

• In collaboration with the Head of Mission, ensuring behavioral misconduct of National Staff are addressed and relevant measures taken in accordance with INTERSOS policies, Humanitarian principles and local labor laws in charge of managing disciplinary measures. Liaise with the Regional HR Coordinator for behavioral misconduct of International Staff
• Lead the HR team in ensuring support to coordinators/supervisors/activity managers in the performance management process (IRP) and guarantee that National Staff are properly and regularly evaluated
• Provide advisory support to line managers and SMT on all HR aspects·(team management, conflict management, stress early detection, communication, meetings…) 
• Support the creation and maintenance of a positive work environment and facilitate the resolution of conflicts among staffs looking for a viable solution in case a direct intervention is not possible
• Ensure that cases linked to behavioral issues are prevented, detected and managed. Monitor and foster the duty of care and promote initiatives for staffs’ well-being
• Is accountable for the compensation and benefits policy for National Staff ensuring regular benchmark with other INGOs and actors in the country
• Is accountable for ensuring that the payroll process is regular, punctual and in line with national law
• Ensure that the Mission has a valid legal agreement/contract with a local law firm/lawyer for all the HR matters 
• Provide support and technical supervision of the HR team and coach and mentor them

Learning and development

• Plan and conduct internal HR workshops and trainings for national staffs according to organizational needs
• Support the Personnel Development Coordinator (PDC) in rolling-out the Learning and Development policy for International and National Staffs
• Lead the HR team in monitoring and proposing learning opportunities and ensure a proper track of trainings attended

Management of International Staffs

• Ensure that International Staff receive regular and continuous support from the HR Coordinator through regular one-to-one meetings
• Ensure the implementation of a regular onboarding process for International Staffs (personnel documents, archive, induction, orientation, etc.) 
• Ensure that International Staff receive adequate support on HR administrative matters (leaves, exiting process, work permit, timesheet, appraisal, Tax payment)
• In collaboration with Reg HR Coordinator, ensure the proper end of assignment, debriefing and capitalization of experiences
• Under the supervision of the HoM and Regional HR Coordinator, contribute to the prevention, detection and management of international staff’s misconduct
• In collaboration with the liaison team provide support to International Staff for the issue of VISA, work permits, and residence permits, ensuring the respect of national law
• Support the Head of Mission in the recruitment process of international staff

Representation

• In collaboration with the legal advisor is responsible to liaise with national and legal authorities on HR matters
• Participate in HR forum and working groups 

Accountability and safeguarding

• In collaboration with the Area HR Coordinator is responsible for the safeguarding of the staffs implementing measures to protect the health, well-being and human rights of individuals
• Ensure that the management of the staffs is in line with INTERSOS Safeguarding Framework and Internal Regulation and INTERSOS standard
• Support the Internal Audit and PSEA Referent for any investigation that may occur in the mission 
• Liaise and follow-up with MEAL department for any HR complaint
• Accountable that duty of care obligations are met for both International and National staff

Requirements

Education

• Essential degree in Psychology, International Relations, Political Science, Economics. BA in HR Management desirable

Professional experience

• Essential 4 years’ experience in HR Management with at least 2 in HR managerial positions in humanitarian contexts with NGOs is mandatory.
• Strong experience in practicing Moldovan Labor Law is an asset.

Professional requirements

• Essential computer literacy (word, excel and internet)

Personal requirements

• Strategic vision
• Strong Managerial skills
• Leadership
• Team building and cooperation
• Ability to work in multicultural environment 
• Non-discriminatory attitude
• Active listening and empathy
• Behavioral flexibility and stress management
• Commitment to INTERSOS and Humanitarian principles
• Knowledge of Prevention of Sexual Abuse & Exploitation principles

Languages 

• English Mandatory
• Romanian Mandatory
• Russian Mandatory

INTERSOS is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply.

Interested candidates are invited to apply the CV and Intention Letter in English on hr.manager.moldova@intersos.org.

By applying your CV, you consent to the processing of your personal data.

Only selected candidates will be contacted.