Community Facilitator - HEKS/EPER

Job title

Community Facilitator (CF)

Duty station

Chisinau, Moldova

Starting date

^ASAP

Contract duration

9 months (with a possibility of extension)

Contract type

Full time

Reports to

Program Officer (PO), Project Manager (PM)

Coordinates with

Reporting and Grants Acquisition Manager (RGA), Finance & Admin Manager, HEKS/EPER Partners.

Direct line manager of

N/A for the time being

Main responsibilities

Tasks

Project Implementation

·       The community facilitator is the essential and first line of contact of HEKS with community members and beneficiaries. Their presence in the field provides means for program monitoring to ensure maintenance of the quality of implementation according to national & international protocols as well as an independent layer of accountability.

·       S / He/ will be responsible for supervising the day-to-day implementation of activities across the implementation sites.

·       S / He will also supervise and facilitate regular roundtable, sessions, and meetings with UKR refugees and Moldovan communities.

·       S/ He will be responsible to ensuring quality data collection and reporting with regular travel to implementation sites.

·       Working closely with the PO (RGA and Country Director (CD) occasionally) for contributing to the project implementation.

·       Developing and maintaining strong, functional relationships with all parties across the project portfolio.

·       Facilitate and support activities for community engagement.

·       Liaising with key partners to ensure activities and initiatives are progressed as planned.

·       Engaging with project beneficiaries (UKR refugees and host communities) to build strong community support for the proposed activities.

·       Establishing a practitioner network on site to promote communication.

·       Establishing / facilitating a Community Advisory Group - input to community needs.

·       Undertaking Community Data Analysis and baseline site implementation planning.

·       Developing work plans and project plans to deliver the core elements of the project.

·       Contributing to regular reports on site progress.

Skills and Abilities

·       Exceptional people skills, ability to work alongside vulnerable community members and beneficiaries, as well as partners, in a collaborative and constructive manner.

·       Well-developed stakeholder management and engagement skills.

·       Exceptional communication skills – verbal and written, able to tailor communication methods and styles to suit the audience.

·       Genuine concern and passion for the improving the well-being and opportunities available to families (Moldovan and refugees) and communities.

·       S/He will be able to assemble training modules, learning materials and roundtable curricula to be used for the training, roundtables, sessions, and meetings.

·       S/He will be able to come up with a clear training plan, methodology, expectations & outcomes to demonstrate what beneficiaries will be trained on & how they will be trained & what can be achieved at the end of the program.

·       Ability to prioritise competing interests and deliver outcomes in a fluid and changing environment.

·       Project management skills, with a “can do” approach.

·       Continuous improvement mindset, always seeking to find better ways to achieve better outcomes.

Experience/Qualifications

·       Experience working in non-governmental or community sector.

·       Experience working in diverse settings, engaging with multiple service providers.

·       Qualifications in community development / education or other relevant qualification.

Safety and Security

·       Together with PO and PM, assess and consult other partners to ensure security situation of planned locations is ensured;

·       Ensure risk assessment and share security information.

·       Assist in putting in place appropriate security and prevention measured during any distribution and implementation of project activities.

·       Assist team members to produce timely incident report to the line manager and advice on taking corrective measures, if needed.