MEAL Officer - HEKS/EPER

Job title

MEAL Officer

Duty station

Chisinau, Moldova

Starting date

asap

Contract duration

12 months

Contract type

Full time

Reports to

Reporting and Grants Acquisition Manager (RGA)

Coordinates with

Project Officers and Manager, all staff, HEKS/EPER Partners

Direct line manager of

n/a

Main responsibilities

Tasks

Monitoring and Evaluation

·       Develop and implement comprehensive MEAL plans for humanitarian assistance and nexus projects, ensuring alignment with HEKS/EPER’s strategic objectives and donor requirements.

·       Design and adapt appropriate monitoring and evaluation frameworks, tools, and methodologies to measure project performance, outcomes, and impact.

·       Oversee the collection, analysis, and management of quantitative and qualitative data from various sources, including field visits, surveys, focus group discussions, and secondary sources.

·       Conduct regular project monitoring, including site visits, to assess progress, identify challenges, and recommend corrective actions.

·       Facilitate the implementation of mid-term and final evaluations, ensuring the involvement of key stakeholders and the incorporation of lessons learned.

·       Provide timely and accurate reporting on project performance, including the preparation of dashboards, progress reports, and evaluation reports.

·       Support the project team in the use of data for decision-making, adaptive management, and continuous improvement.

Accountability

·       Develop and implement robust beneficiary feedback and complaint mechanisms, ensuring that target communities are aware of their rights, the project's intended results, and the available feedback channels.

·       Analyze and respond to beneficiary feedback and complaints in a timely and appropriate manner, escalating issues to the relevant levels as needed.

·       Ensure that feedback and complaints are properly documented, tracked, and addressed, and that the resolution process is communicated back to the affected communities.

·       Collaborate with the project team to address any identified issues or concerns raised by beneficiaries and monitor the effectiveness of the corrective actions taken.

·       Contribute to the development and implementation of community engagement strategies to promote transparency and accountability.

·       Organize and lead learning events, such as workshops and trainings with community representatives aiming at improving partners’ safeguarding mechanisms. 

Learning

·       Facilitate the documentation and dissemination of lessons learned, best practices, and innovative approaches identified during project implementation.

·       Organize and lead learning events, such as workshops, after-action reviews, and knowledge-sharing sessions, to foster a culture of continuous improvement within the organization and with the organization’s partners.

·       Collaborate with the project team and partners to incorporate lessons learned into the design and implementation of future projects.

·       Contribute to the development of knowledge management systems and tools to capture and share institutional knowledge.

Reporting and Coordination

·       Prepare and submit regular MEAL reports, including weekly work plans, monthly progress updates, and quarterly/annual performance reports.

·       Coordinate closely with the mission’s staff members and HQ MEAL team members to ensure the timely and accurate collection, analysis, and reporting of data.

·       Liaise with donors, partners, and other stakeholders to provide MEAL-related information and respond to information and support requests.

·       Participate in project planning, review, and strategic meetings to provide MEAL-related inputs and recommendations.

·       Manage and supervise the work of field-based staff and enumerators, ensuring they are adequately trained and supported.

Data quality and security

·       Ensure that MEAL activities and data collection processes adhere to the HEKS/EPER’s security protocols and procedures.

·       Maintain strict confidentiality and data protection measures when handling sensitive information.

·       Comply with the HEKS/EPER’s policies, procedures, and donor requirements related to MEAL.

·       Comply GDPR policy for HEKS/EPER Moldova