Dexis Consulting Group (Dexis) invites interested firms to participate in this competitive solicitation (request for quotations) for pricing, delivery, and terms of potential Travel Management services. Dexis reserves the right to reject any and all offers, to add, delete, or modify any element of the solicitation at any time without prior notification and without any liability or obligation of any kind. This request for quotations (RFQ) does not oblige Dexis to enter into a contract, nor does it oblige Dexis to pay any costs incurred in the preparation of the submission of a response to this RFQ. 

I.I. Scope of Work 

Air Travel Management  

• Based on written request, vendor will provide multiple itinerary options to MRI based on price, duration, and number of stops. 
• The travel agency will process duly authorized flight changes/cancellations as and when required, and maintain MRI informed of changes outside the travel agency’s control.  
• Provide clear, comprehensive, and professional communication to travelers and Dexis Staff via email and communicate via phone if email correspondence is not sufficient 
• Provide emergency assistance support to all travelers. To clarify, any assistance required outside of office hours or any assistance that is required to be handled before the next business day will be deemed to be an emergency assistance. 

Other Services Required, If Needed 

• Management of hotel reservations and facilitation of procedures allowing for payments to be done by MRI.  
• Maintain access to and secure the most cost-effective options for all hotel and accommodation requests, keeping in line Government of Moldova rates. This also includes managing changes to any hotel reservations, as required.  
• Ground Transportation/Car Rental reservations, including train and bus tickets (where available). This is also expected to include travel from airport upon arrival at destination to their hotel.  

Please see here the details Request for Quotation RFQ06

Schedule of Events 

The schedule noted above may be changed at any time in the sole discretion of Dexis. All communication must adhere to this schedule and to the attention of mriprocurement@dexisonline.com. 

All questions or clarifications regarding this RFQ must be in writing and submitted to the attention of mriprocurement@dexisonline.com.  

Only written answers from Dexis will be considered official and carry weight in the RFQ process and subsequent evaluation. Any answers received outside the official channel, whether received verbally or in writing, from employees or representatives of Dexis, will not be considered official responses regarding this RFQ.  

Submission Instructions 

Bids must be received via email by October 03, 2022; 17:00 EEST/GMT+3. Offerors are to submit bids as outlined in the requirement section on page 6, including core volume, case study (Annex 2), capabilities statement (Annex 3), and cost volume. (10 MB limit per email).  

Offers must be on company letterheads with the company’s contact name and address. The subject line of the offer transmission email must identify the RFQ reference number (22-RFQ-06) and the Offeror’s name.