Anunțuri de Angajare

HR-Consulting Srl on behalf of its client (money transfer company) is looking for a highly professional candidate to fulfill the position of:

Customer Service/Sales Adviser (for Ukrainian speakers)

Job Responsibilities:

• Engaging customers to use our service, promote existing and new products
• Contacting Ukrainian-speaking customers to help them in the money transfer process
• Contacting customers who have not used our services for a certain period of time
• Answer calls, emails, WhatsApp and Viber chats from customers relating to their money transfers
• Finding ways for new customer attraction and making sales callbacks
• Checking, uploading and working with documents
• Working under robust UK and EU AML and Compliance regulations and procedures

Required skills:

• Excellent sales skills
• A high-energy approach and Yes-attitude
• Excellent communication skills, innovative approach to customer engagement
• Ability to inspire clients to share information about our services with their friends
• Problem-solving skills
• Ability to work in a busy environment
• Native Ukrainian speaker
• Intermediate English language (to read and understand company policies and procedures)
• Call Centre or Banking experience is an advantage;
• Sales experience is a huge advantage.

Benefits of the job:

• A Customer Service adviser would get deep knowledge of UK and EU AML &Compliance regulations;
• Will be fluent in all operational systems of the company;
• Will raise professional Customer Service skills;
• Potentially the salary growth after six months period for successful candidates

Interested candidates may send CVs to HR-Consulting (www.search4staff.com) email address: bb40@search4staff.com
Please, indicate the relevant vacancy code CS-UKR in the subject line or resume.
For more information, please call: +373 68898408