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Senior Operations Assistant (Compliance) - IOM
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Vacancy Notice 2022-29
Open to Internal and External Candidates
|
Position Title |
: |
Senior Operations Assistant (Compliance) |
|
Duty Station |
: |
Chisinau, Moldova |
|
Classification |
: |
General Staff Category, Grade G-6, UN Salary Scale |
|
Type of Appointment |
: |
Fixed term one year, with possibility of extension |
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Estimated Start Date |
: |
ASAP |
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Closing Date |
: |
January 03, 2023 |
Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental, and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive environment. Well qualified candidates, particularly women, persons with disabilities, Roma and other ethnic or religious minorities, persons living with HIV are particularly encouraged to apply.
Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.
Context:
Since the inception of IOM in 1951, Movement Operations have been and continue to be a fundamental pillar of the Organization’s work. The organized movement of persons in need of international migration assistance is a primary mandate of the Organization and a cornerstone of IOM’s operations. This mandate has resulted in the international transport of more than 15 million migrants and refugees worldwide. Movement Operations departments in various IOM missions, coordinated under the division of Resettlement and Movement Management (RMM) in the Department of Operations and Emergencies (DOE) at IOM’s Geneva Headquarters, are responsible for all aspects of travel for migrants and refugees under IOM’s auspices, in accordance with the various framework agreements with resettlement and receiving Governments and partners across the spectrum of the Organization's programmes.
Under the overall supervision of the Head of Operations and the direct supervision of the Movement Operations Manager, the Senior Operations Assistant (Compliance) is responsible for undertaking compliance activities, with the following duties and responsibilities:
Core Functions / Responsibilities:
- Oversee and undertake compliance activities in an assigned area or areas, such as project monitoring and evaluation, training, youth services, project reporting, project support and/or protection.
- In close coordination with the USRAP Oversight Officer in Washington, D.C., oversee monitoring and evaluation activities, including, if requested, planning monitoring and evaluation activities, designing monitoring and evaluation mechanisms, such as surveys, interview protocols and focus group topics, administering surveys, interviews and focus groups, analysing monitoring and evaluation data and reporting on data to relevant persons.
- Oversee and plan training activities for Movement Operations staff members, including serving as a Training Focal Point for the Region in close coordination with the HR-Business Partner. Coordinate with management and staff members to identify training needs within the Region; plan, organize and administer trainings; support the delivery of trainings; learn to deliver, and deliver, trainings; report to the HR-Business Partner and Staff Learning and Development (SDL) at HQ on trainings that are held; and contribute as needed to the development of new training packages.
- Provide support to management in relation to a wide range of special projects serving all pillars of Movement Operations in the Region as well as Movement Operations management and IOM Units that are outside of, but support, Movement Operations activities. In relation to project reporting, support management as needed with compiling information for reports and distributing reports within IOM Moldova for internal use.
- Oversee protection activities related to vulnerable beneficiaries served by Movement Operations, such as children, the elderly, survivors of sexual and gender-based violence (SGBV), persons with disabilities, lesbian, gay, bisexual, transgender and intersex (LGBTI) persons and other marginalized individuals, including, if assigned, providing training on how to work with at-risk individuals, drafting Standard Operating Procedures (SOPs), tools and reference materials, monitoring the implementation of SOPs and tools, providing regular reports on at-risk cases, liaising with colleagues and partners on relevant issues, and analysing or completing documentation related to youth.
- Administer the Youth Services area, maintaining an environment that is conducive to the education of children and young adults. In this capacity, provide equal access to the Youth Services area for all children, arrange for adequate supervision during center hours, promote the center through visual materials and announcements, and ensure equipment and materials are available, appropriate, clean and safe for use by children.
- Create and organize youth-themed recreation times and classes at the Transit Center using known educational content and curriculum in the language(s) of the children being served. Identify creative ways to deliver Transit Center-relevant lessons related to personal hygiene, environmental awareness and community health.
- Ensure at the refugee accommodation facility that special attention is brought to the hygiene and consistent stocking of items used by children.
- Provide regular reports on the work being accomplished to supervisors and team members.
- Demonstrate an in-depth understanding of relevant Movement Operations SOPs and Movements-related systems and databases (including iGATOR, MiMOSA, SAR and Amadeus), as well as the ability to remain professional, impartial and unbiased during all interactions with migrants and colleagues per the IOM Code of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA.)
- Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert the Movement Operations Manager or management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners.
- Perform such other duties as may be assigned.
Required Qualifications and Experience
Education:
Six years of working experience with secondary [high school] education; four years of working experience with Bachelor’s degree.
Experience:
Prior experience as a trainer or facilitator, working with youth or on protection-related issues is a distinct advantage.
Skills:
- Strong interpersonal and communication skills.
- Ability to work under pressure with minimum supervision.
- Excellent computer skills - Word, Excel and Internet.
- Attention to detail and ability to organize.
Languages:
Fluency in English and Romanian is required. Knowledge of Russian language is desired.
Required Competencies
The incumbent is expected to demonstrate the following values and competencies:
Values
- Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
- Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies – behavioural indicators level 2
- Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.:
- Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge continuously seeks to learn, share knowledge and innovate.
- Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
- Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.
Other
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
Internals of the Organization and NMS candidates will be considered as first-tier candidates. This vacancy is also open to second-tier candidates.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances, and a valid COVID certification.
Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.
How to apply:
Interested applicants are invited to send the Personal History form https://civic.md/userfiles/attachments/14191/IOM_Personal_History_Form.xls and cover letter in English to: hrchisinau@iom.int
Please, indicate the position you are applying for and reference code in the subject line of your message.
Closing date for applications is 03 January 2023.
In order for an application to be considered valid, IOM only accepts the Personal History Forms duly completed.
Only shortlisted candidates will be contacted.
Posting period:
From 20.12.2022 to 03.01.2023
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