UNHCR is hiring a Senior Registration Assistant (Temporary Appointment)

Organizational Setting and Work Relationships

The Senior Registration Assistant is a member of the Registration team. The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. S/he provides counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements. S/he liaises closely with protection staff and partners to ensure timely identification and referral of persons of concern (POC) for protection follow up. The Senior Registration Assistant may assist in compiling and analysing information related to registration activities in the Operation. The incumbent may provide interpretation and/or translation services in cases for which s/he has the required language competencies.

Duties:

  • Assist in the implementation of registration strategies and methodologies for POC.
  • Conduct registration interviews when required in accordance with registration standards and guidance.
  • Provide counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements.
  • Maintain accurate and up-to date records and data related to all individual registration cases.
  • Identify persons with specific needs and ensure timely referral to protection follow-up as required.
  • Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation.
  • Draft correspondence and reports relating to registration activities in the Operation, when required
  • Provide statistics and draft reports related to registration data, as requested.
  • Act as interpreter and translator when needed.
  • Refer cases to other units within the office and to implementing partners as necessary.
  • Draft and submit reports and statistics related to registration.
  • Perform other related duties as required.

Education & Professional Work Experience

Years of Experience / Degree Level

For G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Certificates and/or Licenses:

Social Science,                                  

Statistics,                            

Mathematics,                      

Information Technology

Relevant Job Experience:

Essential

Good computer skills, particularly in data management.

Desirable

Training in basic principles of international protection. Experience in working with UNHCR proGres software.

Functional Skills

DM-Data Management

IT-Computer literacy

MS-Data Collection and Analysis

IT-IT Refugee Systems & Applications

PG-Programme Management (project formulation, programme cycles and reporting standards)

TR-Training/Coaching/Facilitation

EX-Experience in international organization (United Nations or similar)

Knowledge of Romanian and English are essential. Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of vaccination against Covid-19.

Interested applicants are invited to send the CV and cover letter in English to MDACHHR@unhcr.org