Anunțuri de Angajare

    SGU Trainer

As part of the HR Team this role is responsible for scheduling, conducting and evolving job-specific and other related training for new Guardians to ensure a consistent process delivery and improve time to productivity.

The SGU Trainer may also deliver re-training and process updates to existing team members. This role will work closely with the managers to assess departmental needs and continually improve the training.

Key Job Responsibilities:

• Deliver training sessions with new and existing Guardian employees including, but not limited to, job-specific operational and implementation functions, technical processes, software use, payroll compliance, and on boarding activities
• Liaise with HR recruiting to schedule training for new joiners
• Deliver refresher training as needed to enhance in job performance for existing Guardian employees
• Deliver training for process updates as needed
• Deliver Safeguard University Induction sessions and guide on boarding for new starters
• Measure and ensure training effectiveness through lab activities and assessments
• Track ongoing training of students against required training activities, feedback to line managers
• Receive, review, and action training feedback
• Interact frequently with operational managers and Subject Matter Experts to continually evaluate departmental needs and training needs and effectiveness
• Continually assess and improve training content and curriculum under guidance of Safeguard University Leader
• Develop training materials and job aids in accordance with business standards, toolsets, and procedures
• Recommend and/or develop training material to address operational changes and/or on-demand training needs (i.e. hot topics).
• Evaluate, recommend and, when applicable, training to Safeguard University Leader
• Works with Instructional designers/ Subject Matter Experts on creation of new training content and existing training reviews
• Liaise with HR recruiting to schedule training for new joiners
• Perform Safeguard University Track Reviews and feedback to the line manager
• Champion the value of Safeguard training resources, such as SkillSoft
• Act as a role model for new and existing Guardian employees and demonstrate the Safeguard value

Requirements:

• Previous training experience as a corporate trainer or related position is a plus
• Bachelor’s degree in education, business, human resources or related field
• Must have strong customer service skills to apply Safeguard Global’s service culture
• Desirable to have minimum 2 years multi-national payroll implementation experience and, or and service centre experience
• Knowledge and experience of payroll processing controls and standards     
• Desirable minimum 1 year experience in multi-national shared service environment  
• High level of English (both written and spoken) primary language essential
• Spanish/German language skills are desirable
• Exceptional verbal and written communication skills are mandatory as well
• Strong public speaking skills and ability to speak front of the public
• Strong organizational skills and experienced at managing and scheduling multiple tasks and projects
• Can drive understanding (to recognize when a group or individual is lost and needs more attention)
• Ability to work in a fast-paced environment subject to strict deadlines
• Ability to gather data, compiles information, and prepares reports
• Cooperative and professional attitude at all times
• Knowledge and ability to design training processes and materials, give suggestions for better improvements and own to make those improvements
• Proficient in a variety of presentation tools such as PowerPoint, and MS office tools
• Willing to accommodate worldwide timeframes for meetings and training delivery as needed
• Ability to work in a remote-control supervision environment
• Ability to work effectively on a solo basis and also within a team environment
• Solid adherence to company values

At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians. 

If interested send your CV to dariaungureanu@safeguardglobal.com, mentioning the role you applied for or apply at https://safeguardglobal.wd3.myworkdayjobs.com/External_Careers/job/Moldova/SGU-Trainer_R-101028-1