Support Engineer

Our Client: https://www.extole.com/company/

Extole is a leading advocacy marketing platform empowering individuals to create and share the brands they love. We have set the rules that our competition and the market follow. If you have referred a friend to Uber, Airbnb or Starbucks, you know that marketing driven by people is powerful, personal, and inevitable.

 Vacancy: Support Engineer in Chișinău, Moldova.

Responsibilities:

•        Execute on a queue of technical, client-related tasks. Including:
•        Implement client-specific requirements within our JavaScript-based creative bundle framework;
•        Making custom changes in CSS & HTML;
•        Automating common tasks through shell scripts;
•        Investigating integration and configuration errors;
•        Execute on technical runbooks to configure integrations such as Facebook apps, Twitter apps, and CNAME of DNS;
•        Help the Support team troubleshoot the implementation of the product;
•        Identify and document core Product issues for triage;
•        Play an active role contributing to the growth and scalability of the Client Services team through robust documentation and continuous process optimization.

Benefits:

•        Awesome office in the centre of Chișinău;
•        Paid sick leave and vacation.

 Salary:

1500-2500$

Qualifications:

•        Looking for candidates with 2+ years of experience in a collaborative technical role;
•        Experience with JavaScript, HTML/CSS, and general web knowledge;
•        Comfortable with a Linux/macOS terminal to execute commands;
•        Ability to pick up new technologies and assess situations quickly;
•        Exercises listening, takes time to truly understand issues and address them;
•        Strong sense of ownership and high attention to detail;
•        Creative and analytical problem-solving skills;
•        Strong written and verbal communication skills;
•        Ability to work on several projects simultaneously and meet stated quality objectives.

Those who interested are asked to send their CV to the e-mail address : pp80@search4staff.com ;

 Phone: +373 68503560