The Nonimmigrant Visa (NIV) Assistant performs a wide range of consular duties associated with delivering nonimmigrant visa (NIV) services, in accordance with the NIV unit’s standard operating procedures and established visa processing guidelines. Incumbent performs data-entry, document review, correspondence, passport manifesting, visa printing, and other general office work. Customer service focus is essential in a visa unit that addresses applicants in person daily. The position requires a high-level of attention to detail to spot trends or potential issues and escalate those as necessary. The job holder is fully cross trained to function in any role as required by visa demand and scheduling.
EXPERIENCE: Minimum two years’ of experience involving the application of regulations and law, extensive public contact, customer service, or problem-solving experience is required.
JOB KNOWLEDGE: Good understanding of local governmental organizations, immigration law and practices, and cultural and social practices.
Education Requirements:
Evaluations:
LANGUAGE: Level IV (fluency)) Speaking/Reading/Writing English is required. Level IV (fluency) speaking/reading/writing Romanian is required. Level IV (fluency) speaking/reading/writing Russian is required. (This may be tested.)
SKILLS AND ABILITIES:
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
Closing date for receipt of applications is February 5, 2024 at 23:59 Chisinau time. Please note that the only way to apply for this position is to use our Electronic Recruitment Application https://md.usembassy.gov/embassy/jobs/.