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Job Title: Volunteer Coordinator                                                     Reports to: Director of Caritas Moldova

To Apply: Please send your CV and Cover Letter to secretariat@caritas.md as soon as possible.

About Caritas Moldova

Caritas Internationalis is a confederation of 165 Catholic relief, development and social service organizations working to build a better world, especially for the poor and oppressed, in over 200 countries and territories.  Caritas works without regard to creed, race, gender, or ethnicity, and is one of the world’s largest humanitarian networks.

Founded in 1995, Caritas Moldova is part of Caritas Internationalis and aims to carry out the charitable and social action of the Church - reaching out to the poor, vulnerable and excluded, regardless of race or religion, to build a world based on justice and fraternal love.

Job Summary:

As the Volunteer Coordinator, you will organize and coordinate Caritas Moldova’s volunteers. You will motivate and inspire community members (young or old) to support Caritas Moldova’s work, and thereby contribute to high quality programming.

To Apply: Please send your CV and Cover Letter to secretariat@caritas.md as soon as possible.

Roles and Key Responsibilities:

• Assess the need for volunteer support in the programs and projects developed by the organization
• Coordinates volunteer activities within the organization
• Train and assist staff to develop volunteer activities
• Collaborate with Project Coordinators to organize tasks for volunteers
• Participate in the recruitment, interviewing, selection and refence checks of volunteers
• Plans and organize orientation and training programs for new volunteers
• Monitor volunteers and maintain contact with volunteers through regular meetings
• Maintain a database on the organization's volunteers
• Provide required assistance to volunteers, at their request, in order to facilitate the fulfillment of their tasks
• Proposes measures to reward and motivate volunteers;

Additionally, the Volunteer Coordinator has key Safeguarding Duties:

- Assumes responsibility for fully understanding the protection policy and its implications.

- Act in accordance with the Code of Ethics and Conduct, comply with the Safeguarding Policy at all times (in professional and personal life) and seek clarification if anything is unclear

- Performs duties in a manner that does not harm children, vulnerable adults or other employees / volunteers, does not expose them to additional risks of abuse or exploitation.

- Promotes a respectful and trustworthy office and field environment with beneficiaries and community members.

- Report any Safeguarding issues according to Caritas Moldova procedures.

- Ensure that program-specific protection questions are included in recruitment interviews and written tests.

- Ensures that all new volunteers receive training in Safeguarding policy as part of their training.

Basic Qualifications

• University degree required.
• 1-2 years of work experience
• Experience working with volunteers a plus
• Driver’s License and ability to drive required

Required Languages – Written and spoken proficiency in Russian, Romanian and English required.

Travel – Must be willing and able to travel within Moldova, including to border areas, up to 30%.

Knowledge, Skills and Abilities

• Good relationship management skills and the ability to work closely with volunteers, staff, community members and other stakeholders
• Computer skills (Word, Excel, Power Point, etc.)
• Analytical thinker with good organizational skills
• Excellent communication skills
• Knowledge and observance of moral and ethical norms, as well as professional ethics

• Ability to write clearly and coherently

Supervisory Responsibilities: Volunteers

Key Working Relationships:

Internal: Assistant Project Coordinator, Project Coordinator, Caritas Moldova Director, and other Caritas Moldova staff

External: Catholic Parishes, Catholic Relief Services, community members, collective center employees, UNHCR, other NGO and faith-based actors

Caritas Moldova is committed to the protection of children, vulnerable adults and employees against any form of abuse and exploitation.

Caritas Moldova welcomes as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

Caritas Moldova’s recruitment procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.