REQUEST FOR EXPRESSIONS OF INTEREST (CONSULTING SERVICES – FIRMS SELECTION) Consulting Services for developing and integrating a series of trainings on eGA e-Learning platform

REQUEST FOR EXPRESSIONS OF INTEREST (CONSULTING SERVICES – FIRMS SELECTION) Consulting Services for developing and integrating a series of trainings on eGA e-Learning platform



Modernization of Government Services Project 

Project ID No. P148537

Credit No.: 6126-MD

Reference No.: MD-EGA-233723-CS-CQS


The Republic of Moldova has received financing from the World Bank toward the cost of the Modernization of Government Services Project and intends to apply part of the proceeds for consulting services.

 The purpose of this assignment is to develop and integrate in Moodle e-learning system, managed by the e-Governance Agency, a series of trainings for different categories of users including, CUPS Specialists, Service providers, LPAs and Citizens.

 The e-Governance Agency now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services. Interested Firms shall provide information demonstrating that they have the required qualifications and relevant experience to perform the Services (required qualifications and experience of the firm, but not individual experts’ bio data).


The Consultant should be a firm with experience in the field of the proposed assignment, which shall have:

  •  Professional experience in developing tailor-made training programs meeting client needs and providing trainings and workshops (during the last 3 years)
  •  Minimum three successful training projects which cover the accessibility aspects for different categories of users in the last 3 years
  •  Demonstrated experience in developing e-learning modules with elements ensuring accessibility
  •  Experience in developing training programs for governmental organizations would be an asset.

 The Expression of Interest shall clearly state the name of the Consultant (either individual Firm, Joint Venture or sub consultancy) and be signed by an authorized representative. Information regarding the projects implemented, shall include: time frame, assignment name, tasks performed/deliverables, Client, the role of the firm (main Consultant/Partner in JV/sub-consultant), approximate contract value, etc.). 

 The attention of interested Consultants is drawn to paragraph 1.9 of the World Bank’s Guidelines: Selection and Employment of Consultants under IBRD Loans and IDA Credits and Grants by World Bank Borrowers, dated January 2011, revised July 2014 (“Consultant Guidelines”), setting forth the World Bank’s policy on conflict of interest.    

 Consultants may associate with other firms in the form of a Joint Venture or a sub-consultancy to enhance their qualifications. In the case of a Joint Venture partnership, the first experience requirement must be met by the JV leader, while the other requirements can be met cumulatively by all JV partners.

 A Consultant will be selected in accordance with the CQS method (selection based on the Consultants’ qualifications) set out in the Consultant Guidelines.

 Further information can be obtained at the address below during office hours, i.e. 0900 to 1700 hours.  Expressions of interest must be delivered in a written form to the address below (in person, or by mail, or by e-mail) by November 29, 2021.


E-Governance Agency of the Republic of Moldova 

 Attn: Mr. Ion BARBARASA, Procurement Specialist

 134 Stefan cel Mare bvd., 4th floor, MD-2012, Chisinau, Moldova

 Tel: +373 22 82 00 21

 Mob: +373 68 83 380


The Terms of Reference can be found here.

Articol adaugat de: Irina Brănișteru