Modernization of Government Services Project

Project ID No. P148537

Reference No.: MD-EGA-71861-CS-INDV

The Republic of Moldova has received financing from the World Bank toward the cost of the Modernization of Government Services Project and intends to apply part of the proceeds for consulting services.

The objective of the assignment is to develop the Methodology on the assessment of the institutional capabilities of service providers and identification of the necessary adjustments for the efficient implementation of the New Model of public services delivery.

The e-Governance Agency now invites individual consultants to indicate their interest in providing the services. Interested consultants must provide information indicating that they are qualified to perform the services (description of similar assignments, experience in similar conditions) and meet the following minimum qualification requirements:

Mandatory requirements

  • University degree or higher degree in public administration, social sciences or other disciplines related to the assignment;
  • Minimum of 10 years of extensive work experience in institutional development and human resources management and development fields;
  • Minimum of 5 years of experience in performing institutional and functional assessments, including analysis and re-design of internal working processes, training needs assessment, elaboration and implementation of Capacity Development Plans; 
  • Certified specialized trainings in Human resources management and development;
  • At least one Methodological framework developed in a similar or related to HR development field;
  • Good knowledge of the Government related normative acts, policies and processes related to institutional reforms and human resources planning, management and development;
  • Experience in conducting training and organizing workshops for a diverse group of participants;
  • Strong interpersonal and communication skills;
  • Strong analytical, organizational, reporting and writing abilities;
  • Ability to effectively communicate and write in English language.

Preferred requirements

  • Good knowledge of Moldova local context;
  • Previous experience in the implementation of activities related to public services modernization process;
  • Knowledge of Romanian and/or Russian languages.

The attention of interested Consultants is drawn to paragraph 1.9 of the World Bank’s Guidelines: Selection and Employment of Consultants under IBRD Loans and IDA Credits and Grants by World Bank Borrowers, dated January 2011, revised July 2014 (“Consultant Guidelines”), setting forth the World Bank’s policy on conflict of interest.

A Consultant will be selected in accordance with the Individual Consultant (IC) method set out in the Consultant Guidelines.

Further information can be obtained at the address below during office hours, i.e. 09:00 to 17:00 local time.

Time Frame: This is a part-time assignment expected to be performed during the period June – December 2019.

Interested qualified candidates should submit their letters of intent and CVs with the mark IC – Methodology on Capability Assessment and Capability Development Plan by May 22, 2019 COB to the address below:

E-Governance Agency of the Republic of Moldova

Attn: Elena Adam, Procurement Specialist

MD-2012, Chisinau, Republic of Moldova,

42B, A. Puskin str.

Phone: (+373 22) 820-021


For further details, please see the Terms of Reference. 

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