Consulting services to develop cyber security strategy, action plan, standards and procedures related to cyber security for Cloud Computing, IT operation and use of mobile devices in the Government

Request for Expressions of Interest

(consulting services – firms selection)


Modernization of Government Services Project

Project ID No. P148537

Credit No.: 6126-MD

Assignment Title: Consulting services to develop cyber security strategy, action plan, standards and procedures related to cyber security for Cloud Computing, IT operation and use of mobile devices in the Government

Reference No.: 01/2.3/QCBS

The Republic of Moldova has received financing from the World Bank toward the cost of the Modernization of Government Services Project and intends to apply part of the proceeds for consulting services.

The consulting services (“the Services”) include development of IT operation and IT infrastructure cyber security standards and procedures, including strengthening the government capability to ensure proper cyber security of the government cloud platform, and define cyber security strategy and action plan for management of mobile devices and data in government. The Consultant is expected to complete the assignment in 12 months from the contract signature.

The E-Governance Agency of the Republic of Moldova now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services (required qualifications and experience of the firm, but not individual experts’ bio data, also name of assignments, implementation dates, description of services provided, beneficiary entities, etc.). The shortlisting criteria are:

  • The Consultant should be a firm with extensive local and international experience in the field of IT and Cyber security consultancy;
  • Professional experience in providing consultancy, including development of cyber security process and procedures in area of IT Service Management, Cyber Security controls, Mobile Device Management implementation (during the last 5 years);
  • Minimum one successful project in the last two years per each of the following areas:

-      IT Service Management Implementation;

-      Cyber Security Controls, including in cloud environment, development and implementation;

-      BYID strategy development for public/private sector, including the implementation on Mobile Device Management system;

  • Certification obtained related to quality and security management (ISO 9001, ISO 27001) would be an asset;

The attention of interested Consultants is drawn to paragraph 1.9 of the World Bank’s Guidelines: Selection and Employment of Consultants under IBRD Loans and IDA Credits and Grants by World Bank Borrowers dated January 2011, revised July 2014 (“Consultant Guidelines”), setting forth the World Bank’s policy on conflict of interest.

Consultants may associate with other firms in the form of a joint venture or a subconsultancy to enhance their qualifications.

A Consultant will be selected in accordance with the Quality and Cost Based Selection (QCBS) method set out in the Consultant Guidelines.

Further information can be obtained at the address below during office hours 09:00 to 17:00.

Expressions of interest must be delivered in a written form to the address below (in person, or by mail, or by e-mail) by July 23, 2018.

Fore more details click here:

E-Governance Agency of the Republic of Moldova

Attn: Diana Zaharia, Chief Administrative Officer

42 Puskin Street, MD 2012, Chisinau, Moldova

Tel: +373 22 82 00 21

E-mail: [email protected]


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